We’re always delighted when customers (existing and potential) chose to be part of the SOS Entertainment community. We understand that when you share information with us you are trusting us, and we take your privacy – and the trust you are putting in us – very seriously.
As already outlined, you can be assured that your contact details and any other personal details are never shared with anyone who is not involved with us in delivering your entertainment.
In order to deliver our services efficiently, it is necessary for us to store your details on our systems. If you wish us to erase any / all of the personal data we hold, we are happy to do this upon request.
If this is the case, please be aware that if you request this:
Before your event takes place – we will of course erase your data, but this means we will be withough the information we need to deliver our service and we would have to cancel. In this case, our cancellation policy would then apply.
After your event takes place – your data will be erased and this will have no effect on the services you booked. However, you should be aware that this would mean we have no longer hold information on your past bookings and will be unable to offer loyalty or customer referral discounts, or refer back to previous bookings and services.