When restrictions first eased, the mood started to lift, planning started to go ahead in a very cautious way. We were glad at that time to introduce the Deposit-Refund Covid Guarantee into our Ts & Cs. This was because we wanted customers know that if their event had to be cancelled due to Covid or local lockdowns, we’ll return the deposit, no problem.
But since the latest round of restriction tightening, which saw weddings of 30 shrink down to 15, we started thinking – maybe there’s something else that might help …